Protecting Your Accounts

Fraudsters continue to target unsuspecting victims with a variety of schemes. Many of these fraud attempts seem legitimate and are very convincing.

We ask all members to be alert and never give out personal or financial information to someone you do not know via phone call, email, text, or social media.

While the credit union does everything possible to protect your accounts, if you provide sensitive information or initiate a fraudulent transaction for a fraudster, it can be extremely difficult or impossible to recover lost funds.

Common Scams

• “Call to Cancel” Scams: You receive fake purchase alerts with a phone number to call to “Cancel” the purchase you made or that was made in your name.
• Government Imposter Scams: Someone claims to be from the IRS or another government agency and makes threats about unpaid taxes or lost benefits unless you settle the debt immediately.
• Bank Fraud Alerts: You receive communications that a transaction did not go through or suspicious activity on your account – usually from a random financial institution you do not have an account with.
• Package Delivery Scams: You receive alerts that a package could not be delivered and you need to call a specific number or provide additional information.
• Job Offer Scams: You receive a “too good to be true” job offer that pays well yet requires limited skills or experience.
• Sextortion Scams: You’re contacted and told someone has compromising images or videos of you that they will release online if you don’t pay them immediately.
• Family Deepfake Scams: Someone claims to be a friend or family member in immediate need of money. Deepfake voice scams can be very convincing.

Remember, scams are designed to access your personal or financial information. A key giveaway something is a scam is when the person wants you to act immediately and makes threats if you pause.

Tampa Postal Fraud Department Scam

Recently, scammers have been calling members claiming to be from “Tampa Postal FCU’s Fraud Department.” Their goal is to obtain your Social Security Number, Credit or Debit Card details, and/or other sensitive information.

Tampa Postal FCU will NEVER call, text, or email requesting:

• Your Full Account Number
• Your Full Debit or Credit Card Details
• Your Social Security Number

If you receive a call, text, or email requesting sensitive financial or personal information, hang up or do not respond to the message.

Instead, contact Tampa Postal FCU directly at 813.264.4969 or 800.782.4899 to verify whether the communication was legitimate.

We’re Here to Help

If you believe you were a victim of a scam or notice other suspicious activity on your account, please call us at 813.264.4969 or stop by any branch location.